We are looking for a consultant to work in our busy call centre. You will deal with customer faults in a professional and efficient manner, redirecting technical calls to the relevant departments and escalating them to your manager when necessary. Location: Fulford Grange, Rawdon Requirements: <LI> Excellent telecommunication skills </LI> <LI> The ability to work well under pressure </LI> <LI> The ability to reach predefined targets</LI> <LI> Capable of working on own initiative</LI> <LI> Previous call centre experience would be an advantage</LI>Salary: Call Sammi Spinoza on 0113 380 3925

We are looking for a senior consultant to work in our busy call centre. Duties involve, mentoring and training new staff and receiving inbound calls. You will deal with customer faults in a professional and efficient manner, redirecting technical calls to the relevant departments and escalating them to your manager when necessary. Location: Fulford Grange, Rawdon Requirements: <LI>Excellent telecommunication skills</LI> <LI>At least one years team leader/management experience in a Call Centre environment</LI> <LI>The ability to work well under pressure</LI> <LI>The ability to reach predefined targets</LI> <LI>The ability to work on your own initiative </LI> <LI>The ability to work effectively as part of a team</LI> Salary: Call Sammi Spinoza on 0113 380 3925

As an experienced web designer with a flare for design, you will be working alongside developers on exciting new education products. You will assist in the maintenance of a content management system (CMS) which produces flash books. The CMS has been written in PHP so any experience of the language would be useful although not essential. You will also be involved in designing flash content for our Sharepoint based flagship product. Location: Rawdon Court Requirements: Essential <LI>Adobe Flash up to 9</LI> <LI>Action Script2/3</LI> <UL></UL> Desirable <LI>JavaScript</LI> <LI>PHP</LI> <LI>Html</LI> <LI>XML</LI> <LI>CSS</LI> <LI>MySQL</LI>Salary: Call Sammi Spinoza on 0113 380 3925

Due to expansion, we are seeking to recruit a number of developers to make a significant contribution to our continued growth and success through the effective development of web and desktop applications within the development department. You will take responsibility for the timely delivery of high quality developments and will be involved in all aspects of the development lifecycle, from requirements analysis through to development, testing, implementation and documentation. Location: Leeds / Wakefield Requirements: <LI>Suitable candidates will have a degree in a relevant discipline and exceptional technical skills.</LI> <LI>Prospective candidates will require knowledge of: C#, WinForms 2.0, Sql (SqlServer 2005), XML and experience in enterprising design patterns.</LI> <LI>Knowledge of .NET 3.0 would be useful particularly WCF (Windows Communication Foundation) and WPF (Windows Presentation Foundation).</LI> <LI>A good understanding of programming methodologies, excellent problem solving skills are essential.</LI>Salary: Call Sammi Spinoza on 0113 380 3925

Reporting to the General Manager of Development, you will work 'embedded' within development projects to assess the functionality and structural integrity of software produced. You will work side by side with the developers and evaluate code at frequent intervals in parallel with the development work. Location: Fulford Grange, Rawdon, Leeds Requirements: Essential:<LI>Excellent communication and interpersonal skills</LI> <LI> Accuracy and attention to detail</LI> <LI>Knowledge/experience of Object Oriented Programming (OOP)</LI> <LI>Ability to understand coding systems such as Javascript, XML and C#, ASP.net.</LI><LI> Ability to work under pressure</LI><UL>None essential: <LI>Familiarity with primary care environment</LI> <LI>Previous experience in a software testing environment</LI>Salary: Call Sammi Spinoza on 0113 380 3925

The position holder will be responsible for the support of all systems and solutions. Customer faults will be dealt with in a professional efficient manner and faults will be escalated to the appropriate manager when necessary. Location: Stafford House, Leeds LS10 Requirements: <LI>Excellent communication skills.</LI> <LI>Helpdesk experience/dealing with customer queries and providing telephone based support for hardware/technical issues.</LI> <LI> Ability to handle large call volume.</LI> <LI>Understanding of PC hardware, networking, TCP-IP, windows 98, 2000, xp, 2003 server.</LI>Salary: Call Sammi Spinoza on 0113 380 3925

One of the increasing demands in large organisations is to have a flexible workforce. Here at EMIS we understand the needs of our vast & varied departments, whether it is to cover holidays, sick leave, maternity or to meet project demands, the value of using temporary staff can be critical to a companies success. If you are available for temporary work please don’t hesitate to contact us. Location: Leeds Requirements: Various but will be role dependent :- Call Centre. Support. Administration etc.,Salary: Call Sammi Spinoza on 0113 380 3925

Predominantly based in the office you will focus on ensuring the EMIS systems and services can be installed and commissioned. Whilst 'on the job' training is given, the technical consultant will expected to keep their technical skills up to date with the main emphasis being on self learning. Location: Fulford Grange, Rawdon Requirements: <LI>You must be self- motivated, use initiative, have the ability to work under pressure, possess expert technical and communication skills.</LI> <LI>You are required to have experience in the following area's: Windows 2003 R2 Server & Windows 2000 Server, Windows 2000 Workstation, Windows XP & Vista, SQL 2000 & SQL 2005 and TCP/IP on both LAN and WAN. </LI> <LI>You must demonstrate understanding of the following: ITIL, VMware and SAN Storage.</LI> Salary: Call Sammi Spinoza on 0113 380 3925

As a Clinical Spine Support Incident Consultant you will provide telephone customer support service for users and customers of EMIS GP medical systems. You will deal with incidents reported concerning the EMIS spine applications of GP to GP, Choose and Book and ETP. You will also deal with the underlying systems and network infrastructure that enable the EMIS system to communicate with the relevant organisations. You will be required to escalate problems to 3rd party service providers via the National Help desk at Connecting for Health and manage to whole process, until successful resolution of the incident. Location: Fulford Grange, Rawdon Requirements: <LI>Excellent customer service skills</LI> <LI>A high level of literacy</LI> <LI>Fast learner</LI> <LI>Experience of high volumes of inbound calls</LI> <LI>Knowledge of Mumps and SQL would be an advantage</LI>Salary: Call Sammi Spinoza on 0113 380 3925

As a GP Clinical Communication Support Consultant you will provide 1st line telephone support for users and customers of EMIS GP medical systems. You will deal with incidents reported concerning external communication links between EMIS customer systems and third parties i.e. PCT or Hospitals. This involves the remote resolution of software and messaging incidents, as well as providing advice for training queries regarding any of the products under the teams remit. Location: Fulford Grange, Rawdon Requirements: <LI> Excellent communication and interpersonal skills </LI> <LI> The ability to prioritise your own workload </LI> <LI> Experience of high volumes of inbound calls </LI> <LI>Knowledge of Mumps and SQL would be an advantage</LI> Salary: Call Sammi Spinoza on 0113 380 3925

An excellent opportunity for someone with the relevant skill set to make their first move into the development environment. The Implementation team acts as a buffer between Development and Support, its primary role is to facilitate the successful deployment and implementation of the newly developed clinical software modules in the live environment. Location: Fulford Grange, Rawdon, Leeds Requirements: <LI>Knowledge of MS Operating systems including servers (Win2K, WinXP, Win2K server, Win2003 server).</LI> <LI> Remote desktop support, (VNC, TSC or RDP).</LI> <LI> SQL query language, SQL server skills (Enterprise Manager, Query Analyzer).</LI> <LI> Network skills, TCP/IP.</LI> <LI> Knowledge of XML an advantage.</LI> <LI>Excellent communications and Interpersonal skills.</LI> <LI> Attention to detail and accuracy is vital.</LI> <LI> Familiarity with primary care environment an advantage. </LI>Salary: Call Sammi Spinoza on 0113 380 3925

As a PCS Support Analyst you will be responsible for the support of all customer EMIS PCS systems. You will deal with customer faults in a professional, efficient manner and faults will be escalated to the appropriate Manager, when necessary. Location: Fulford Grange, Rawdon Requirements: <LI> Good communication and interpersonal skills </LI> <LI> Previous helpdesk experience would be beneficial but is not essential </LI> <LI> The ability to work under pressure and to predefined targets </LI> <LI> Knowledge and experience of programming languages e.g. SQL </LI>Salary: Call Sammi Spinoza on 0113 380 3925

As an Installations Co-ordinator you will be working as part of a team, taking responsibility for the day-to-day management of all Network Consultant Diary bookings and Administrative Support. This includes the responsibility of ensuring that all requests for field engineering visits are dealt with promptly and in accordance with Departmental procedures and making effective use of all resources. Location: Stafford House, Hunslet LS10 Requirements: Essential <LI>Excellent communication skills (telephone and email) </LI> <LI>Computer literate</LI> <LI>Excellent organisational skills</LI> <LI>Good team player</LI> <LI>Good typing skills</LI> <LI>Ability to work under pressure</LI> <LI>Highly personable</LI> <LI>Ability to prioritise work and take ownership of tasks</LI> <LI>Patient and thorough with an attention to detail</LI> </UL> Desirable <LI>Good working knowledge of MS Office applications or similar</LI> <LI>Experience in call centre / customer services</LI> <LI>Knowledge of NHS</LI> <LI>Knowledge of medical systems / practices</LI> <LI>Reasonable knowledge of UK geography</LI> </UL> Salary: Call Sammi Spinoza on 0113 380 3925

Manage yourself (and from time to time contractors and other web developers) and work with the ESS project manager, consultants, with a view to completing all projects in a timely and cost effective manner, and to the appropriate standard. Liaise with all clients (actual or potential, internal and external) when required to do so, in a technical and sales oriented manner, fulfilling projects for such clients as described above. Advise (reactively and proactively) on web technology and design related issues across all projects involving ESS. Where appropriate document all meetings, telephone calls and contacts to provide an audit trail especially where this relates to a change in specification by the customer, and communicate this to the appropriate ESS project manager. To provide a general update of current project progress to line /project management Ensure that all company procedures are understood and followed correctly Location: Hunslet, Leeds Requirements: <LI>Fully conversant with PHP, Xhtml, CSS, GHP, Mysql</LI> <LI>Photoshop and Flash experience</LI> <LI>Experience of ASP.net and ASP Classic would be an advantage</LI>Salary: Please call Sammi Spinoza on 0113 380 3925