Medical Messenger - help reduce DNA's at your surgery by sending a text to your patients and save time and money on your Surgery's post.

All texts are free via the NHS Mail Gateway and letters - including stationery, ink, preparation and postage - can be sent for less than the cost of a second class stamp.

Reminders/confirmations

Automatically generated appointment reminders and confirmations can include the clinician, time, date and even the location of the appointment for multiple site surgeries.

Patients have the ability to text back or call the surgery if they can no longer attend. You can also send 'alternative' reminders for telephone consultations, to remind patients that they will receive a phone call, but do not have to attend the surgery.

Bulk targeted messages

Medical messenger will enable you to send targeted campaigns to your patients to recall them for seasonal flu clinics, diabetes reviews or smoking cessation campaigns. It will filter your selected groups to ensure the most cost effective channel of communication is sent – a SMS or a letter if no mobile number is available. Patients can reply to texts with information that can help towards QoF points.

Note: Medical Messenger IS accredited for PCS LAN in Scotland

Practice areas

• Practice admin room

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