Patient Partner - automated telephone appointment booking.

Ease the pain of the early morning rush.

“Using Patient Partner has provided us with many benefits. It has achieved the objective of reducing congestion at peak call times, which in turn frees up time for our receptionists to get on with other tasks. We have also found that, by making it easier to cancel appointments at any time, our DNA rate has reduced.”
Laurie Brown, Practice Manager.

Over 2.4 million patients across the UK have the access to telephone their surgery ‘around the clock’ to book, cancel, check and change appointments. The system that provides them with this level of controlled extended access is known as Patient Partner and this system will dramatically reduce call congestion and relieve stress for both staff and patients.

Note: Patient Partner IS accredited for PCS LAN in Scotland

Practice areas

• Reception
• Patient home/mobile

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